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Monday, December 21, 2009 11:52:00 AM

Administrative Update Fixes

The last few days, we have made some changes to our work order administrator edit page.  The admin edit now works for the archived work orders and the live work orders (it previously had problems in the archived work orders).  All errors appear to be fixed.  Thanks everyone!

Added By: Todd Mayberry (todd@bluechalksoftware.com) 12/21/2009 11:52:00 AM

Tuesday, September 08, 2009 10:41:00 PM

I Like Big Buttons and I Cannot Lie

Earlier in the summer, Mark Chuchiak from Edison Local School District in Ohio called me about the submit buttons on the work order systems.  Training at his school had just started and teachers weren't always clicking the submit button and their work orders were not being saved/submitted.  He asked if we could make the buttons bigger so that they would stand out more.  This is one of those small changes that shouldn't take much time so it always gets pushed back to work on changes that will take more time (sorry about that Mark!).  We made the changes tonight, but also added an extra feature.  When you close the work order submission page without submitting the work order, you now get an error message asking you if you are sure you want to close the page.  We tested this script in IE and Mozilla Firefox and it seems to work well.  We also made the submit buttons bigger in the technology and building work order systems.  Hope this helps you all and that the school year is going well!

Added By: Todd Mayberry (todd@bluechalksoftware.com) 9/8/2009 10:41:00 PM

Sunday, August 23, 2009 1:05:00 PM

Print Update

There is a new link on the main page of the technology and building work order systems.  The Print All Unprinted Work Orders link will do exactly that, print all unprinted work orders.  The system now tracks the last time you printed all work orders and will only print the ones added since your last print job. Be sure to run the archive program so that the print job isn't too big!   If you have any questions, please email us at info@bluechalksoftware.com or give us a call at 1-866-722-3902.  We hope you all had a great summer and good luck in the new school year.

Added By: Todd Mayberry (todd@bluechalksoftware.com) 8/23/2009 1:05:00 PM

Tuesday, May 19, 2009 2:55:00 PM

Dropped Emails Solution

Over the school year, several schools have asked about intermittent dropped email notifications.  The email system built into BlueChalk’s technology and building work order systems worked well when we first started, but as spam became more of a problem and spam filters became more sophisticated, it started having trouble playing nicely with school email systems.  Also, the system depended on users keeping their email addresses up to date which also led to problems with older work orders that stayed in the system as an email address changed.  The code in the technology and building work order systems has been modified so that all emails are now sent from technology@bluechalkapps.com or building@bluechalkapps.com.  This should stop the dropped emails problems.  We will be changing the default email addresses for other systems throughout the month.

Thank you all for your patience!


Added By: Todd Mayberry (todd@bluechalksoftware.com) 5/19/2009 2:55:00 PM

Saturday, April 25, 2009 8:12:00 PM

User Management and Email updates

It has been quite a while since we last updated our user management system.  The routing logic of adding users was definitely not the most efficient set up possible.  Ron Spicer of Affton Schools in Missouri mentioned that it was cumbersome to add multiple users and that it would be handy to have a default domain for email addresses to minimize typos. We changed the routing so that when you add a new user, it doesn't redirect to another screen but allows you to add another user (I'm not sure why it did that in the first place to be honest, I think it was just put in incorrectly in an update).  We also added a cancel button to start over when entering a new user.

 

On the email addresses, we also made a change.  Each organization can now set up a default email domain.  To set this up, click on Manage Default Domain in the add user screen.  Simply enter your email domain (ex. bluechalksoftware.com or bluechalk.k12.mo.us) and click submit.  Now when you enter a new user, the domain name is built in.  There is a field for the email username and a field for the email domain.  You can over-ride the default domain name simply by typing the desired domain.

 

Also, in regards to email, within the next month, all emails from our work order systems will be sent from technology@bluechalkapps.com or building@bluechalkapps.com.  The technology and building work order systems send out a large number of emails and allowing the system to attempt to send these notices from the technology or building administrators' addresses was causing delays and IP blocking.  We're sorry for the inconvenience and hope to have this implemented soon.  Just a quick heads up so your users will know not to delete or block emails from those addresses.


Added By: Todd Mayberry (todd@bluechalksoftware.com) 4/25/2009 8:12:00 PM

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